We handle parasite cleanup and often receive calls for vermin, such as roof rats and raccoons. Many of these critters carry parasites that pose serious health risks in humans, especially children. Due to the trained care needed to prevent direct contact and avoid severe or fatal illness, skilled professionals must clean up vermin mess.

Rodent and Raccoon Decontamination

Parasite Prevention Tips

Watch for signs of animal movement around your property, such as trash can activity and scratch marks. Keeping trash cans secure won’t attract animals.

Patch holes where mice can squeeze in and secure plumbing pipes to prevent critters from entering.

Raccoons are smart and will follow pets in through the pet door to gain entry to your home.

If you smell something foul, it could be something awful for your property.


Human waste can be potentially deadly from exposure to fumes, viruses, and bacteria. If not cleaned and sanitized professionally, consider sewage a biohazard that can kill you and others, especially children, the elderly, and the immune-compromised.  Standard cleaning techniques cannot sanitize the area nor remove all deadly exposure, leaving the property contaminated.

A vacation rental home’s septic system can quickly become overwhelmed and lead to severe illness or even death for renters. Rental property owners can avoid the liability threat with professional remediation after backflows.

If your property suffers a sewage problem, it’s essential to know the experience of the company cleaning up the contamination. If not done thoroughly with trained expertise, contamination will be left that can cause people and pets to become very sick. Our trained technicians have worked on dozens of these jobs each year for decades.

  • Rental property owners • it’s best to let your property manager know the company you want for biohazard cleanup needs in advance.
  • Check your insurance policy to ensure it covers sewage backups.
  • Inspect & Pump Frequently • The average septic system should be inspected at least every three years by a septic service professional. Household septic tanks are typically pumped every three to five years. Inspect alternative septic systems with electrical float switches, pumps, or mechanical components often, generally once a year.

Dedicated inspection response to any natural disaster

Our Annual Hurricane Program runs from June 1 – May 31st and guarantees you immediate emergency inspections and service if needed after a hurricane event north of Oregon Inlet. If a hurricane or coastal storm generating flood waters, as defined by this agreement, strikes the Outer Banks, BLUEWATER RESTORATION will:

  • Arrange for an inspection of your property by qualified personnel within 3 days of termination of storm (pending accessibility)
  • Report the nature and extent of any damage within 24hrs of inspection and discuss disaster services options
  • If prearranged with you, provide all disaster services for the initial damage, activated and handled as soon as possible
  • Respond immediately when called for any loss event which requires a disaster response team to protect your property from further collateral damage- fire, leaks, etc. The enrollment fee includes the emergency service call for multiple disasters at no charge during the enrollment period.

The program is not limited to Hurricanes but is self-activated by a Hurricane. If you have any other emergency property damage issues that need addressing, this program will also cover their initial inspection, but is activated by your notice to Bluewater Restoration. This program’s inspection service is limited to property damage. Bluewater Restoration offers peace of mind for non-resident owners with a qualified inspection when disaster strikes. Call us to signup for our Hurricane Program.

Take the time now to make sure you have all your photo/video documentation of your property contents before hurricane season. This will save you valuable time, energy, and grief if you suffer a huge loss. When is the last time you updated your insurance policy?

Why Do Air Ducts Need Cleaning?

HVAC cleaning is a valuable service due to average accumulations of dust and dirt, but especially for the elderly and those with pets, allergies, asthma, water damage contamination, remodeling projects. The EPA explains: “Should You Have the Air Ducts in Your Home Cleaned?

WE RECOMMEND CLEANING THE ENTIRE HVAC, including air ducts, air plenum, coils, blower motor, assembly, drain pan, heat exchanger, registers, air filter, grills, and air cleaner. Failure to clean all components can result in re-contamination of the entire system, minimizing cleaning benefits. We will ensure your HVAC system is fully cleaned as professionally as possible by utilizing the procedures compiled by the National Association of Air Duct Cleaners (NADCA) and the EPA.

You can tell your system needs cleaning by removing a duct register and looking inside using a small mirror and flashlight. or snap a photo inside the duct. If dirty, set up a system inspection.

Air Duct and HVAC Cleaning

Breaking Contaminants Loose: Effective HVAC system cleaning requires removing contamination sources. Removal begins with using one or more agitation devices that loosen contaminants from the HVAC system surfaces. Agitation devices include brushes, air whips, and compressed air nozzles or “skipper balls.” Agitation is also achievable through hand-brushing and contact vacuuming.

Contaminant Collection: The entire HVAC system receives continuous negative pressure (vacuum) to prevent contaminants from spreading during cleaning. The constant negative pressure removes fine particles as they become airborne, preventing their release into the living space. This negative pressure also extracts and collects all loosened contaminants, removing them from the property.

System Access: HVAC system cleaning is not a complex process, but each job is unique. Where possible, access to duct interiors should be made through existing openings such as supply diffusers, return grills, duct end caps, and existing service openings. Cleaning technicians may need to cut access holes in the ductwork to reach inside with various cleaning tools. The creation of these service openings, and their subsequent closure, requires craftsmanship and professional skills.

Antimicrobial Chemicals: Sanitizers, disinfectants, and deodorizers can be applied to non-porous surfaces in HVAC systems to address microbial contamination and help control odors. We use chemicals registered with the United States Environmental Protection Agency (EPA) and only after performing surface cleaning if the treatment is necessary.

Dry ice blasting for difficult jobs

Dry ice blasting is an alternative cleaning solution to other labor-intensive techniques such as manual sanding or wire brushing to remove contaminants from structures. Ice blasting is a fast and safe cleaning for contaminated underlying layers and is used mostly in mold and soot removal without damaging the structure. Ice blasting requires specialty equipment, a highly trained workforce, and skilled planning. The process utilizes high-velocity, high-density dry ice to clean without damaging surfaces.

Dry Ice Blasting is a clean alternative to other techniques because the media does not increase any additional waste debris.

Call us to discuss your cleaning needs or your dry ice blasting options for decontamination of permanent structural building components.

trained trauma team

We respond 24/7 to help you with compassionate trauma cleanup. Our caring decontamination team is a vital first step toward moving past the trauma of losing a loved one. We will help begin your emotional healing as we clean, sanitize, and return your work or living space to sanitary and healthy conditions.

Our skilled biologic cleanup technicians discretely remove affected materials and clean, disinfect and deodorize homes, vehicles, or buildings following the Occupational Safety and Health Administration (OSHA) and the Institute of Inspection Cleaning Restoration Certification (IICRC) Standards.

Forensic cleaning requires specialty training. Our services begin when the first responders (police or EMT personnel) have finished their service. Our technicians are considerate of every aspect, including privacy and the emotional upset families may be going through.

Licensed, Bonded, & Insured NC General Contractor

As Skilled and Certified Property Restoration Contractors, Our Mission is to Exceed the Expectations of Every Customer and Insurance Professional with Outstanding Property Services.

Certifications & Affilations

NC General Contracting License 35962
Institute of Inspection Cleaning & Restoration (IICRC)
Lead Safe (EPA)
Lead Renovator Cert NC
Outer Banks Home Builders